Return and Exchange

1. MYW does not offer any Exchange or Return for any of its products.

2. All products purchased from our Site can be exchanged or returned within 7 days only if:

  • Exchange request is made within the stated time frame/limit.
  • The item(s) is faulty, damaged, or defective at the time of delivery.
  • The received product(s) differed from the original order.
  • Anything is missing from the package including price tags, labels, or original packing.

In such cases, claims can only be entertained if they are made within 7 days of the original order date.

Please email pictures of the defective item to mywardrobe110@gmail.com or call at +92 345 0704128 within 7 days after order delivery to raise a dispute. MYW Designs Limited will look at each dispute on an individual basis and make every effort to be fair to both parties.

Once we receive the item, our team will review the damage. Once the dispute is settled fairly, we will issue a replacement of the same value against the product mentioned in the invoice and send it to the buyer’s address.

3. In case of exchange, the customer will be responsible for all shipping and handling costs.

4. Discounted items cannot be returned or exchanged.

5. Unstitched articles once stitched will not be entertained.

6. Wedding Wear and Couture dresses cannot be exchanged or returned under any circumstances.

7. M. Luxe Fabric once purchased cannot be returned or exchanged.

Order Cancellation

1. MYW Designs Limited does not offer a “refund” or “money back guarantee” on purchased items.

2. Customers paying via Credit Card or PayPal may cancel within 24 hours of placing the order. The order amount will not be refunded back; instead, a coupon of the same value will be provided that can be used to purchase from MYW within the next 60 days.

MYW Designs Limited may cancel orders for any reason. Common reasons may include: the item being out of stock, damage found during quality check, technical error, or declined credit card/PayPal payment.

We do not store credit card details nor do we share customer details with any third parties.

MYW Product Disclaimer

1. MYW makes every effort to ensure that product images & descriptions are as accurate as possible. Please note that there might be some minor differences between product images on the website and the actual product. Such variations may occur due to extra embellishments used during shoots that may differ slightly from original products.

Please bear in mind that colors in pictures may vary slightly from actual items due to lighting during photo shoots, device display settings, or printing quality of catalogs and/or inlay cards.

2. All details of MYW products are given on the website, and we make every effort to ensure the provided information is accurate. Customers are requested to review product descriptions carefully before placing an order.